Shipping Policy

1. Order Processing

Orders are generally processed and dispatched within 24–48 working hours from successful order confirmation and payment verification. Orders placed on Sundays, public holidays, or during promotional periods may require additional processing time.

2. Shipping Partners

Ama Vedoura uses independent third-party logistics and courier service providers for product delivery.

Once an order has been handed over to the courier partner, delivery timelines are subject to the operational capabilities and service levels of the respective logistics provider.

3. Delivery Timelines

Estimated delivery timelines may vary depending upon:

• Delivery location
• Courier network availability
• Weather conditions
• Government restrictions
• Festivals and peak seasons
• Operational delays by logistics partners

Delivery dates displayed on the website are estimates only and are not guaranteed.

4. Delivery Delays

While we strive to ensure timely delivery, Ama Vedoura and Dolphin V Enterprises shall not be liable for delays caused by third-party logistics providers, force majeure events, incorrect customer information, or circumstances beyond our reasonable control.

5. Incorrect Address

Customers are responsible for providing accurate shipping information.

Orders returned due to incorrect, incomplete, or undeliverable addresses may incur additional shipping charges before re-dispatch.

6. Undelivered Or Refused Shipments

If a customer refuses delivery or repeatedly fails delivery attempts by the courier partner, the order may be treated as cancelled and handled in accordance with our Return & Cancellation Policy.

7. Shipping Charges

Applicable shipping charges, if any, shall be displayed at checkout before payment.

8. Tracking

Tracking details will be provided once the order has been dispatched.

9. Contact

For shipping-related assistance:

Email: support@amavedoura.com

Ama Vedoura — A Brand of Dolphin V Enterprises