These Terms & Conditions (“Agreement”) govern your access to and use of the website and purchase of products from Ama Vedoura, a brand owned and operated by Dolphin Enterprises (“we”, “us”, “our”, “Company”). By accessing this website or placing an order, you agree to be bound by these Terms. If you do not agree, please do not use the website.

1. Company Details

Brand Name: Ama Vedoura
Legal Entity: Dolphin Enterprises

Registered Address:
1568, Gaur City Mall Office Spaces,
Greater Noida West, Noida,
Uttar Pradesh – 201009, India

Customer Support Email: support@amavedoura.com

GST Number: 09BOXPM3802G1ZK

2. Definitions

• “Customer” / “You” refers to any individual or legal entity accessing the website or purchasing products.
• “Products” refers to handbags and related accessories sold under the Ama Vedoura brand.
• “Website” refers to the e-commerce platform operated by Ama Vedoura.

3. Acceptance of Terms

By using this website or placing an order, you confirm that you are legally capable of entering into a binding contract under applicable Indian law and agree to comply with these Terms & Conditions.

4. Product Information

We make every effort to display product descriptions, colors, sizes, materials, and images as accurately as possible. However, actual product appearance may vary slightly due to lighting, photography, or screen settings.

All product specifications are subject to change without prior notice.

5. Orders and Contract Formation

All orders placed on the website are subject to acceptance by us. We reserve the right to refuse or cancel any order at our discretion, including but not limited to stock unavailability, pricing errors, or delivery limitations.

An order confirmation email does not constitute acceptance of your order. The contract is deemed complete only once the product has been dispatched.

6. Prices and Payment

All prices are listed in Indian Rupees (INR) and are inclusive of applicable taxes unless stated otherwise.

Shipping or handling charges, if applicable, will be clearly mentioned at checkout.

Payments are accepted through secure online payment methods such as Credit Cards, Debit Cards, UPI, Net Banking, and Wallets, processed via our authorized payment gateway.
Ama Vedoura does not store or have access to your payment credentials.

7. Returns, Replacements & Cancellations

All returns, replacements, cancellations, and refunds are governed strictly by Ama Vedoura’s Returns & Cancellations Policy, available on our website.

By placing an order, you acknowledge and agree that:

• Ama Vedoura does not offer returns
• Replacements are applicable only in the rare case of a damaged product, subject to conditions stated in the policy
• Cancellation requests are accepted only within the specified time frame
• All timelines, eligibility, and procedures outlined in the Returns & Cancellations Policy are binding

8. Warranty Disclaimer

Unless explicitly stated otherwise, our products do not carry any additional warranty beyond what is mandated under applicable Indian laws.

Any product-specific warranty, if applicable, will be clearly mentioned in the product description.

9. Limitation of Liability

To the maximum extent permitted by law, Ama Vedoura / Dolphin Enterprises shall not be liable for any indirect, incidental, special, or consequential damages arising from the use of the website or products.

Our total liability for any claim shall not exceed the amount paid by you for the product in question.

10. Force Majeure

We shall not be held responsible for delays or failure in performance due to circumstances beyond our reasonable control, including but not limited to natural disasters, acts of government, pandemics, strikes, or logistical disruptions.

11. Governing Law and Jurisdiction

These Terms & Conditions shall be governed by and interpreted in accordance with the laws of India.

Any disputes shall first be attempted to be resolved amicably. Failing which, they shall be subject to the exclusive jurisdiction of the courts of Uttar Pradesh, India, or resolved through arbitration under the Arbitration and Conciliation Act, 1996, as amended.

12. Changes to These Terms

We reserve the right to update or modify these Terms & Conditions at any time. Changes will be effective immediately upon posting on the website. Continued use of the website constitutes acceptance of the updated terms.

13. Contact Information

For any questions or concerns regarding these Terms, please contact us at:
📩 support@amavedoura.com